The City of Mustang has rolled out some great new ways to help manage your utility bills more conveniently. Here's a summary of the new options and services available to you:
New Phone Payment Option - IVR System
The city now has an interactive voice response (IVR) system, available 24/7, ensuring you can pay your bill at any time that’s most convenient for you. This automated phone system allows you to check your account status and make payments at your convenience, without the need to wait on hold. Simply call our toll-free dedicated number: 833-599-8089, and the system will guide you through the process.
Online Payment System
You can continue to manage your utility account, view your bills, and make secure payments through our website: www.cityofmustang.org. This system is available around the clock, ensuring that you can pay your bill whenever it's most convenient for you.
ACH Draft (Automatic Payments)
For a hassle-free experience, you can sign up for automatic payments through ACH draft. This service will automatically deduct your monthly utility payment from your bank account, ensuring your bills are paid on time every month. To enroll, please call the City of Mustang at [405-376-4521].
New Text Notification System
We’re excited to announce the launch of a new text notification system that will help keep you informed about your utility bill. You’ll now receive timely reminders when your past due bill is approaching its due date, making it even easier to stay on top of payments and avoid any late fees.
Stay Informed
Look out for additional reminders and updates that will help keep you informed and make your utility bill management even more convenient.